Rtf88 is fully committed to protecting the privacy and security of every member's personal data. This document transparently explains how we collect, use, store, and protect your information in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We invest in the latest security technologies and maintain a transparent privacy policy to ensure your trust is always upheld.
All data transmitted between your device and rtf88 servers is protected with 256-bit SSL encryption — the same security standard used by leading Malaysian banking institutions.
Only authorised personnel may access member personal data, and solely for legitimate purposes. All access is logged and continuously monitored by our security team.
Rtf88 is fully compliant with Malaysia's Personal Data Protection Act 2010. We handle all member personal data with the highest level of responsibility and transparency.
Rtf88 never sells, rents, or transfers your personal data to third parties for marketing purposes without your explicit consent. Your data belongs entirely to you.
You have the right to access, correct, and update your personal data at any time through your account control panel or by contacting our support team.
Your personal data is retained only for as long as necessary for the stated purposes or as required by applicable Malaysian law.
This Privacy Policy ("Policy") is published by rtf88, an online gaming platform operating under the domain rtf88.vip. We understand that your privacy matters to you, and we take this responsibility seriously. This Policy explains the types of personal data we collect, how it is used, who it may be disclosed to, and your rights in relation to that data.
This Policy applies to all users of the rtf88 platform, including website visitors, prospective members, and registered members. By using the rtf88 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform.
Legal Basis: rtf88 processes your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We only process your data where a valid legal basis exists, including to fulfil a contract, for legal compliance, legitimate interests, or with your consent.
Rtf88 collects your personal data through several means, including information you provide directly during registration, information collected automatically as you use the platform, and information we receive from trusted third-party sources.
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Personal Identity | Full name, national identity card number (MyKad), date of birth, gender | Account Registration / KYC |
| Contact Information | Email address, phone number, residential address | Account Registration |
| Financial Information | Bank account number, bank name, transaction history | Deposit / Withdrawal Process |
| Technical Data | IP address, browser type, operating system, device ID | Automatically upon use |
| Behavioural Data | Game history, wagering activity, login records, game preferences | Automatically upon use |
| Verification Documents | MyKad copy, bank statements, utility bills | KYC Process |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as your health information, religious beliefs, or political views.
The personal data we collect is used solely for legitimate purposes related to the operation of the rtf88 platform. Below is a detailed description of how your data is used:
Rtf88 does not use your personal data for any purpose unrelated to platform operations without first obtaining your consent.
Rtf88 respects your privacy and does not sell, rent, or disclose your personal data to third parties for commercial marketing purposes. However, there are certain circumstances in which we need to share your information with trusted parties to enable us to deliver our services effectively:
All third parties with whom we share your data are bound by strict contractual obligations to protect your data and use it only for authorised purposes. rtf88 is not responsible for the privacy practices of third parties that are entirely beyond our control.
We implement comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or accidental disclosure. Our key security measures include:
While rtf88 takes all reasonable precautions, no security system can be guaranteed 100% secure. You are also responsible for maintaining the confidentiality of your account password. If you suspect any suspicious activity on your account, please contact our support team immediately.
In the event of any data security breach affecting your information, rtf88 is committed to notifying you and the relevant authorities within the timeframe required by applicable Malaysian law.
The rtf88 platform uses cookies and similar tracking technologies to enhance your user experience, understand how our platform is used, and for security and analytics purposes. Cookies are small text files stored on your device by your web browser.
The types of cookies we use are as follows:
You can manage or disable cookies through your web browser settings at any time. However, please note that disabling essential cookies may affect the functionality and security of the rtf88 platform.
Under the Personal Data Protection Act 2010 of Malaysia, you have certain rights regarding the personal data held by rtf88. We fully respect these rights and provide straightforward mechanisms for you to exercise them:
You have the right to request a copy of the personal data we hold about you and information on how it is used.
You may request that we correct any inaccurate, incomplete, or outdated data in our records.
Where data processing is based on your consent, you may withdraw that consent at any time.
You have the right to object to the processing of your data for specific purposes such as direct marketing.
You have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe your rights have been violated.
You have the right to be informed about how and why your data is collected and used by rtf88.
How to Exercise Your Rights: To submit any request relating to your personal data rights, contact our data protection team via live chat on the platform or our support email. We will process your request within 21 business days.
The rtf88 platform is an online gaming service designed exclusively for adults aged 21 and above. We do not intentionally collect, store, or process any personal data from individuals under the age of 21.
If we discover or are informed that we have inadvertently collected personal data from a child or minor below the prescribed age limit, we will take immediate action to delete that data and close the associated account.
Parents or guardians who believe their child has registered an account with rtf88 or has provided us with personal data are urged to contact our support team immediately so that appropriate action can be taken without delay.
As part of our platform operations, your personal data may be stored and processed on servers located outside Malaysia. Where such transfers occur, rtf88 ensures that adequate and appropriate protection is provided for your data, including through:
A list of countries where your data may be stored or processed is available by contacting our data protection team directly.
Rtf88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. The following is a general guide to our data retention periods:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with our standard operating procedures.
Rtf88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technological requirements, or new legal obligations. Any amendments made will be published on this page with a clear effective date.
For material and significant amendments that affect how we process your personal data, we will endeavour to provide advance notice via the email registered to your account or through a prominent in-platform notification, at least 14 days before the changes take effect.
Your continued use of the rtf88 platform following the publication of any amendments will be deemed your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to ensure you always understand how we protect your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we welcome your feedback. The rtf88 Data Protection Officer (DPO) team is ready to assist you:
For more information about your rights under Malaysia's PDPA 2010, you may refer to the official website of the Department of Personal Data Protection Malaysia. rtf88 is committed to addressing every privacy inquiry or complaint seriously and within a reasonable timeframe.
Thank you for trusting rtf88. Your privacy is not merely a legal obligation to us — it is the foundation of trust that builds lasting relationships between us and the over 500,000 Malaysian members who make up the rtf88 community. We are committed to being the most trusted and responsible platform in Malaysia.